Refund policy

At The Little Prince, we are committed to providing safe and quality products for kids. Please read our Return & Refund Policy carefully before placing an order.

1. Return Eligibility

Due to the nature of kids’ and hygiene-sensitive products:

  • Returns are accepted only if the product is:

    • Damaged at the time of delivery

    • Defective or incorrect (wrong item delivered)

  • Products must be:

    • Unused and unwashed

    • In original packaging with tags intact

❌ We do not accept returns for:

  • Change of mind

  • Size or color preference

  • Used, washed, or soiled items

  • Products damaged due to misuse or mishandling

2. Return Request Window

  • Return requests must be raised within 24 hours of delivery.

  • Requests made after 24 hours will not be accepted.

To request a return, contact us with:

  • Order ID

  • Clear photos or videos of the product and packaging

📧 Email: info@thelittleprincekids.com
📞 Phone/WhatsApp: +91-8091581099

3. Return Approval

  • All return requests are subject to inspection and verification.

  • We reserve the right to approve or reject a return request after review.

4. Refund Policy

  • Once the return is approved, the refund will be processed within 5–7 working days.

  • Refunds will be issued to the original mode of payment only.

  • Shipping charges (if any) are non-refundable.

5. Replacement

  • In case of damaged, defective, or incorrect items, we may offer:

    • A replacement, or

    • A refund, depending on stock availability.

6. Cancellation Policy

  • Orders can be cancelled only before dispatch.

  • Once the order is shipped, cancellation is not allowed.

7. Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Innerwear

  • Baby feeding items

  • Personal care and hygiene products

8. Delayed or Failed Refunds

If you have not received your refund:

  • Check with your bank or payment provider

  • If the issue persists, contact us using the details below

9. Contact Us

For any return or refund related queries, please contact:

📧 info@thelittleprincekids.com
📞 +91-8091581099