Refund policy
At The Little Prince, we are committed to providing safe and quality products for kids. Please read our Return & Refund Policy carefully before placing an order.
1. Return Eligibility
Due to the nature of kids’ and hygiene-sensitive products:
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Returns are accepted only if the product is:
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Damaged at the time of delivery
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Defective or incorrect (wrong item delivered)
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Products must be:
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Unused and unwashed
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In original packaging with tags intact
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❌ We do not accept returns for:
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Change of mind
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Size or color preference
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Used, washed, or soiled items
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Products damaged due to misuse or mishandling
2. Return Request Window
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Return requests must be raised within 24 hours of delivery.
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Requests made after 24 hours will not be accepted.
To request a return, contact us with:
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Order ID
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Clear photos or videos of the product and packaging
📧 Email: info@thelittleprincekids.com
📞 Phone/WhatsApp: +91-8091581099
3. Return Approval
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All return requests are subject to inspection and verification.
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We reserve the right to approve or reject a return request after review.
4. Refund Policy
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Once the return is approved, the refund will be processed within 5–7 working days.
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Refunds will be issued to the original mode of payment only.
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Shipping charges (if any) are non-refundable.
5. Replacement
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In case of damaged, defective, or incorrect items, we may offer:
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A replacement, or
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A refund, depending on stock availability.
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6. Cancellation Policy
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Orders can be cancelled only before dispatch.
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Once the order is shipped, cancellation is not allowed.
7. Non-Returnable Items
Certain items are non-returnable, including but not limited to:
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Innerwear
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Baby feeding items
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Personal care and hygiene products
8. Delayed or Failed Refunds
If you have not received your refund:
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Check with your bank or payment provider
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If the issue persists, contact us using the details below
9. Contact Us
For any return or refund related queries, please contact:
📧 info@thelittleprincekids.com
📞 +91-8091581099